Not long ago an integrator came to us with a problem. He’d already sold an integrated package to a customer – with the PO and down payment in hand. He’d also agreed to an aggressive deadline for the package installation to meet his customer’s new product launch date. The package included an order for 14 unique welding fixtures to support the mandated robotic welding process. But at the last minute his existing welding fixture vendor backed out of the job.
In a tough spot, the integrator turned to Cobb Tool with an established low-margin budget and a difficult deadline. With the promise of building a solid long-term customer, Cobb Tool took the job and built the expected fixtures. Cobb Tool came through in a pinch – delivering all 14 of the fixtures on budget and by the deadline. As a result, today, the customer and his sales team are working hand-in-hand with Cobb Tool on a number of prospective projects.